Refund policy
Last Updated: August 24, 2026
At HaveX Corporation, we want customers to have a straightforward shopping experience.
If you need to return an eligible product or request a refund, please review the guidelines below.
Return Eligibility
To request a return, contact us before sending any product back.
Depending on the product and circumstances, items may need to be:
- Unused
- In their original condition
- In their original packaging
- Accompanied by the order information or proof of purchase
Certain products may not be eligible for return because of their nature, hygiene requirements, safety considerations, or applicable laws.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible.
Please provide:
- Order number
- Description of the issue
- Photos or videos where appropriate
- Photos of the packaging when relevant
We will review the request and determine the appropriate resolution.
Refunds
If a refund is approved, it will generally be issued to the original payment method where possible.
The time required for the refund to appear in your account may depend on your payment provider or financial institution.
Return Shipping
Return shipping responsibility may depend on the reason for the return and the applicable circumstances.
We will provide instructions when your return request is reviewed.
Exchanges
Product exchanges may be available in certain circumstances, subject to product availability and eligibility.
Non Returnable Products
Certain products may not be eligible for return, including products that cannot reasonably be returned due to hygiene, safety, perishability, or other applicable restrictions.
How to Request a Return
Contact our customer support team before returning an item.
Email: administration@havexcorporation.store
Phone: +1 647 875 3637
Include your order number and a clear explanation of the reason for your request.
Important
Do not send products back without contacting us first. Unauthorized returns may cause delays in processing your request.
This policy does not limit any rights you may have under applicable consumer protection laws.